Delivery & Postage Price

Delivery

We aim to deliver all orders within 2-7 days if the goods are in stock.  If the goods you order are “out of Stock” we will send out the order to you as soon as the product becomes available again.  If we cannot source the item we will contact you to inform you.

Returns and Refund Policy


200M reels / 220M coils
We want you to be happy with your purchase.  Please check the goods on delivery and ensure that they are supplied correctly.  If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund less of any postage & packing costs.  Higher value orders sent with free P&P will get a refund less the acual Delivery cost.

please check with us before returning any item

Any other cut rope or spliced rope

Trading Standards agree with us that rope is manufactured and supplied by the coil 220M, the reel  200M at a time. Therefore cutting or splicing to orders constitutes a special service / personalisation. So we are not bound by distance trading rules.  Any returns offered at our discretion and my be refused on the grounds that we are unlikely to be able to retail the rope there after. Any offer of refund shall also be Reduced by the origional delivery cost, This shall be the amount shown on the website or where a promotion made this amount £00.00 the acual cost incured.

Ropes are measured and cut before splicing, there will be some loss of overall length to allow for the splice.

A resonable restocking charge may be added, this is because a rope needs to be inspected along its full length before being offered for sales again.



3-5 Business Days postage courier service within the UK for orders with paid P&P 

5-7 Business Days postage/courier service within the UK for heavy orders with free P&P

NEXT working day is available starting at £15.99 


World Wide Delivery is available 3-10 Days, but is exceptional and at additional cost. 

Economy world wide timing on request.

07709493001


Postage Price

Average Rope Weight Polyester and Nylon

 Dia mm Weight/m
in grms
 1-24
 3-4 12
 5-6 28
 8-10 79
 12-14 160
 16-18 182
 20-22 252
 24-26 310
 28-30 360
 32-36

 440

 

 

 Weight/kilo Price
 0.100 
 0.250 
 0.500 
 0.750 
 1 £4.99
 1.100 £6.89
 5 £9.99
 10+ £13.99

Above should be used as a guide, but highlands and islands will be higher. a member of out team will contact you before billing your card as this is a live market and we can not keep up with this pricing.

all efforts are made to keep this page updated, however your shopping basket automatically 

updates to our carriers best price on the day. please refer to the info there in.

FOR ITEMS WITH DELIVERY- SCOTTISH HIGHLANDS & UK ISLANDS PLEASE RING     HS, IV, KA, KW, PA, PH, ZE, IM, BT, PO for IOW TR21 to 25The greatest of effort is made to be fair and where possible offer the same deal across the UK  however it is not viable to give free P&P to highland and islands. Instead where a delivery suppliment is paid over and above the cost of UK mainland standard deliver  we will discound the postage by the mainland equivelent price. 

 

Republic of Ireland & N.I.

Splicing and Special orders will not be dispatched to the island of Ireland.

We strongly advise that you register for parcel forwarding service, and save on the 

Address Pal The essential service for our customers in the Republic of Ireland ( you pay UK delivery or take advantage Free P&P for orders over £150.00 Stirling, Plus the €3.75 forwarding fee  per 20Kg)

07709493001

Outdoor Xscape Rope Company

The Old Bank 5 High Street

Lydd

TN299AJ

tel: 07709493001