We require some information from you to provide the service that we offer, over the years we have found that using customer information in an exploitative way is of no use to us and furthermore spoils customer relationships that we spend time and effort building.
So we ask for the minimum just to do what you expect of us pass it only to those that need it for the given task in the process and destroy / delete it ASAP
companies we have to share the relevant part of the information you give us are.
The Delivery company, The Card payment gateway company, HMRC and law enforcement if needed and requested to do so.
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
To create an account and register you as a new customer (either directly or via social media). |
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To process and deliver your order including: recording your order details; keeping you informed about the order status; process payments and refunds, collect money owed to us; and automated decision making to assist fraud prevention and detection. |
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To manage our relationship with you, including: providing you with any information, products and services that you request from us; notifying you about changes to our services, terms and conditions or privacy notice; asking you to leave a review or take a survey. |
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To enable you to take part in a competition, event, survey, or receive a reward for shopping with us. |
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To administer, protect and improve our business and our website/app, including: troubleshooting, data analysis, testing, system maintenance, support, data analysis, reporting and hosting of data; setting default options for you, such as language and currency. |
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To deliver relevant website content, online advertisements and information for you; and measure the effectiveness of the advertising provided. |
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To use data analytics to: improve our website, products, services, marketing, customer relationships and experiences; and for market research, statistical and survey purposes. |
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To recommend products, services discounts and offers that may be of interest to you, including to send you such information by email, post or SMS. |
| See further details in the section ‘Marketing preferences, adverts and cookies'
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To inform or remind you by email of any task carried out via our website which remains uncompleted, such as incomplete orders or abandoned baskets. |
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